DSI WebApp

W42525 Closed

Customer/Point of Contact:

Judiciary of Guam
Monica Salas (+1 (671) 734-8402)

Scheduled Date/Time:

03/06/2026, 03:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

JUDC.4006: Judiciary - CCTV Project 2025

Rates:

Judiciary - CCTV Project 2025 [TOTAL ANNUAL HOURS: 106]

Remaining Hours:

91

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Cam11, Cam12, and Cam16. Cameras reboot constantly

Work Requested by: Monica Salas

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reterminate network cable for Cam11, Cam12, and Cam16. Reconnect to switch. Cam11, Cam12, and Cam16 still reboot randomly. Contacted Verkada for support to assist with issue.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reterminate network cable for Cam11, Cam12, and Cam16. Reconnect to switch. Cam11, Cam12, and Cam16 still reboot randomly. Contacted Verkada for support to assist with issue.	Kevin Hsueh	03/06/2026 03:00 pm	03/06/2026 05:00 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
03/09/2026 03:23 pm	Created workorder.	Kevin H.
03/09/2026 03:23 pm	Assigned: Kevin Hsueh	Kevin H.
03/09/2026 03:23 pm	Updated status to Scheduled	Kevin H.
03/09/2026 03:26 pm	Check-in 03/06/2026 03:00 pm	Kevin H.
03/09/2026 03:27 pm	Arrived 03/06/2026 03:00 pm	Kevin H.
03/09/2026 03:29 pm	Updated status to Service Completed	Kevin H.
03/09/2026 03:29 pm	Work Order Tasks Added	Kevin H.
03/09/2026 03:29 pm	Check-out 03/06/2026 05:00 pm	Kevin H.
03/09/2026 03:35 pm	Service Completed	Kevin H.
03/09/2026 03:35 pm	Updated status to Pending Approval	Kevin H.
03/09/2026 03:35 pm	No Signature: Project	Kevin H.
03/09/2026 05:47 pm	Approved.	Chu H.
03/09/2026 05:47 pm	Updated status to Submitted for Invoicing	Chu H.
03/09/2026 05:49 pm	Approved.	Chu H.
03/09/2026 05:49 pm	Updated status to Submitted for Invoicing	Chu H.
03/12/2026 03:52 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42525

Work Orders