DSI WebApp

W42529 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

03/10/2026, 02:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TTA0.6011: TTA, PC - Service Contract (05/01/25 - 04/30/26)

Rates:

TTA, PC - Service Contract (05/01/25 - 04/30/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

3

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Add Emiline to Intak distribution group. Troubleshoot Vanessa Timeslips issue.

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Added Emiline@ttalaw.net to Intake@ttalaw.net. Reconfigure Vanessa's workstation Timeslips application CFG file settings. Test open Timeslips while other users were logged in successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Added Emiline@ttalaw.net to Intake@ttalaw.net. Reconfigure Vanessa's workstation Timeslips application CFG file settings. Test open Timeslips while other users were logged in successfully.	Kevin Hsueh	03/10/2026 02:30 pm	03/10/2026 03:16 pm	00:46

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
03/10/2026 02:53 pm	Created workorder.	Kevin H.
03/10/2026 02:53 pm	Assigned: Kevin Hsueh	Kevin H.
03/10/2026 02:53 pm	Updated status to Scheduled	Kevin H.
03/10/2026 03:14 pm	Check-in 03/10/2026 02:30 pm	Kevin H.
03/10/2026 03:17 pm	Updated status to Service Completed	Kevin H.
03/10/2026 03:17 pm	Work Order Tasks Added	Kevin H.
03/10/2026 03:17 pm	Check-out 03/10/2026 03:16 pm	Kevin H.
03/10/2026 03:23 pm	Service Completed	Kevin H.
03/10/2026 03:23 pm	Updated status to Pending Approval	Kevin H.
03/10/2026 03:23 pm	No Signature: Remote Support	Kevin H.
03/11/2026 04:52 pm	Approved.	Chu H.
03/11/2026 04:52 pm	Updated status to Submitted for Invoicing	Chu H.
03/12/2026 03:14 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42529

Work Orders