Per Chuck, GTA upgraded internet yesterday and claimed Pretzelmaker Cisco WiFi router was not providing connection on LAN ports 1-4. GTA reverted the upgrade back to original settings and services restored. DSI checked each port 1-4 on Cisco WiFi router with a known good laptop and confirmed connection is available and fine on all 4 ports. Issue with no internet after GTA upgrade is due to the GTA upgrade and not Pretzelmakers Cisco WiFi router. Spoke to Chuck on findings.
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Per Chuck, GTA upgraded internet yesterday and claimed Pretzelmaker Cisco WiFi router was not providing connection on LAN ports 1-4. GTA reverted the upgrade back to original settings and services restored. DSI checked each port 1-4 on Cisco WiFi router with a known good laptop and confirmed connection is available and fine on all 4 ports. Issue with no internet after GTA upgrade is due to the GTA upgrade and not Pretzelmakers Cisco WiFi router. Spoke to Chuck on findings. |
Kevin Hsueh
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05/27/2026 09:00 am |
05/27/2026 09:45 am |
00:45
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