DSI WebApp

W35154 Invoiced

Customer/Point of Contact:

Guam Memorial Park
Agnes Quitugua (671-734-9835)

Scheduled Date/Time:

04/19/2018, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6007: Guam Memorial Park - Service Contract 2018

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Agnes Quitagua

Date Signed:

04/19/2018

Invoice Number:

026988

Work Requested

Agnes request troubleshoot Quickbook issue. Lynn request creating new user.

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	upon arrival main server shows amber warning indicator. drive #2 marked as failed. server cpu utilization at 100%. restarted service and cpu utilization drop down to 20%. try to rebuild hdd (Lynn will report back in an hour). will check at office if we have a extra 146gb or larger sas 15k hdd. will return later in the day	Chu Hsieh	04/19/2018 08:53 am	04/19/2018 09:50 am	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/27/2018 01:29 pm	Updated status to Invoiced/Closed	Jessica L.
04/19/2018 09:57 am	Updated status to Submitted for Invoicing	Chu H.
04/19/2018 09:57 am	Approved.	Chu H.
04/19/2018 09:56 am	Updated status to Pending Approval	Chu H.
04/19/2018 09:55 am	Updated status to Pending Signature	Chu H.
04/19/2018 09:55 am	Service Completed	Chu H.
04/19/2018 09:52 am	Updated status to Service Completed	Chu H.
04/19/2018 09:46 am	Check-out 04/19/2018 09:50 am	Chu H.
04/19/2018 09:46 am	Updated status to Scheduled	Chu H.
04/19/2018 09:15 am	Arrived 04/19/2018 09:15 am	Chu H.
04/19/2018 08:53 am	Check-in 04/19/2018 08:53 am	Chu H.
04/19/2018 08:53 am	Updated status to Scheduled	Chu H.
04/19/2018 08:53 am	Assigned: Chu Hsieh	Chu H.
04/19/2018 08:53 am	Created workorder.	Chu H.

Attachments 1

Filename
W35154