W35608   Invoiced

Guam Memorial Park
Roxanne Simpkin-Williams (1-671-734-9835)
08/22/2018, 09:00 am   
Remote
Service Contract
GMP0.6007: Guam Memorial Park - Service Contract 2018
Service Contract [TOTAL MONTHLY HOURS: 4]
0
1
Jordan Gimmen
No
027239

Work Requested

Remote Service: Troubleshoot Rick Frank's remote access
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Started GoToMeeting session with Rick Frank and attempted to assist him in setting up TeamViewer. He had previously used a commercial license and was not eligible for a personal license on that PC. Assisted him in locating, compressing, and FTPing files to his server. I advised him that Internet upload speeds are slow from GMP and even 200MB will take awhile. Rick Frank to advise if anything additional is required. Jordan Gimmen
08/22/2018 09:00 am 08/22/2018 10:00 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
08/24/2018 06:16 pm Updated status to Invoiced/Closed Jessica L.
08/24/2018 05:52 pm Updated status to Submitted for Invoicing Chu H.
08/24/2018 05:52 pm Approved. Chu H.
08/24/2018 09:56 am No Signature: Remote Session with Rick Frank Jordan G.
08/24/2018 09:56 am Updated status to Pending Approval Jordan G.
08/24/2018 09:56 am Service Completed Jordan G.
08/24/2018 01:54 am Updated billable hours to: 01:00 Jordan G.
08/24/2018 09:54 am Check-out 08/22/2018 10:00 am Jordan G.
08/24/2018 09:54 am Updated status to Service Completed Jordan G.
08/24/2018 09:50 am Arrived 08/22/2018 09:00 am Jordan G.
08/24/2018 09:50 am Check-in 08/22/2018 09:00 am Jordan G.
08/22/2018 09:17 am [REMOTE SERVICE] Rick Frank Jordan G.
08/22/2018 09:17 am Updated status to Scheduled Jordan G.
08/22/2018 09:17 am Assigned: Jordan Gimmen Jordan G.
08/22/2018 09:17 am Created workorder. Jordan G.

Attachments 1

Filename
W35608