W35633   Invoiced

Guam Memorial Park
Roxanne Simpkin-Williams (1-671-734-9835)
08/27/2018, 06:00 pm   
Remote
Service Contract
GMP0.6007: Guam Memorial Park - Service Contract 2018
After Hour Service Charge (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
4
Chu Hsieh
No
027344

Work Requested

Unable to access BackupPC to access VM servers remotely.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 2

Work Completed Technician Check-in Check-out Actual Hrs
1 Restore issue caused by VirtualBoot to lock remote access. Will continue work with tech support to restore Exchange server when they open in the states. Chu Hsieh
08/27/2018 06:00 pm 08/27/2018 07:00 pm 01:00
2 Work with Microsoft tech support to resolve issues with corrupted Exchange Server. Was able to restore Exchange server and in addition correct DNS issues. Chu Hsieh
08/28/2018 12:00 am 08/28/2018 01:00 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 16

Date/Time Comment Tech
08/28/2018 06:18 pm Updated status to Invoiced/Closed .
08/28/2018 05:08 pm Updated status to Submitted for Invoicing Chu H.
08/28/2018 05:08 pm Approved. Chu H.
08/28/2018 05:08 pm No Signature: remote support Chu H.
08/28/2018 05:08 pm Updated status to Pending Approval Chu H.
08/28/2018 05:08 pm Service Completed Chu H.
08/28/2018 09:05 am Updated billable hours to: 02:00 Chu H.
08/28/2018 05:04 pm Modified workorder. Chu H.
08/28/2018 05:04 pm Updated status to Service Completed Chu H.
08/28/2018 05:02 pm Check-out 08/28/2018 01:00 am Chu H.
08/28/2018 05:02 pm Updated status to Scheduled Chu H.
08/28/2018 05:00 pm Check-in 08/28/2018 12:00 am Chu H.
08/28/2018 04:57 pm Check-in 08/27/2018 07:00 pm Chu H.
08/28/2018 04:56 pm Updated status to Scheduled Chu H.
08/28/2018 04:56 pm Assigned: Chu Hsieh Chu H.
08/28/2018 04:56 pm Created workorder. Chu H.

Attachments 1

Filename
W35633