S
| Item | Serial Number | Notes | |
|---|---|---|---|
| 1 | Lenovo Tower | Mg004a1v | No power cord |
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Troubleshoot workstation and noted workstation does not boot up. Run hardware test and noted Hard Drive has gone bad. Provide quote to Lynn for replacement Hard Drive. |
Kevin Hsueh |
08/19/2019 11:38 am | 08/19/2019 11:47 am | 00:09 |
| 2 | Install new 500GB HDD (SN: WCC6Z5LXK8D2) on Lenovo workstation. Install Windows 10 Pro, MS Office, all drivers, and currently available windows updates. |
Kevin Hsueh |
08/20/2019 09:21 am | 08/20/2019 10:50 am | 01:29 |
| 3 | Deliver and setup Lynns desktop. add to domain, setup emails, install CSI and Cyberquerry and Network printers. Troubleshoot server with Lenovo support. shutdown server and check raid controller. unable to force ubad drives (2 drives) to good. reboot server and confirmed all 3 VMs boot up properly. confirmed with staff that servers are accessible. per Lenovo support, they will dispatch a tech to site to replace the 2 bad HDDs. DSI to follow up on Lenovo tech schedule. |
Kevin Hsueh |
08/23/2019 01:40 pm | 08/23/2019 04:25 pm | 02:45 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| 1 | WD 500GB 3.5" SATA HDD | WCC6Z5LXK8DZ | New | 1 | 145.00 | 145.00 |
| TOTAL ($) | 145.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 08/28/2019 05:44 pm | Updated status to Invoiced | Jessica L. |
| 08/28/2019 05:12 pm | Updated status to Submitted for Invoicing | Chu H. |
| 08/28/2019 05:12 pm | Approved. | Chu H. |
| 08/23/2019 04:28 pm | Updated status to Pending Approval | Kevin H. |
| 08/23/2019 04:28 pm | Service Completed | Kevin H. |
| 08/23/2019 06:27 am | Updated billable hours to: 05.00 | Kevin H. |
| 08/23/2019 04:27 pm | Check-out 08/23/2019 04:25 pm | Kevin H. |
| 08/23/2019 04:27 pm | Updated status to Service Completed | Kevin H. |
| 08/23/2019 03:28 pm | Customer Signature Posted | Kevin H. |
| 08/23/2019 01:40 pm | Check-in 08/23/2019 01:40 pm | Kevin H. |
| 08/20/2019 10:51 am | Check-out 08/20/2019 10:50 am | Kevin H. |
| 08/20/2019 10:51 am | Updated status to In Progress | Kevin H. |
| 08/20/2019 09:22 am | Check-in 08/20/2019 09:21 am | Kevin H. |
| 08/19/2019 11:38 am | Check-in 08/19/2019 11:38 am | Kevin H. |
| 08/19/2019 11:37 am | Modified workorder. | Kevin H. |
| 08/19/2019 11:37 am | Updated scheduled date/time from 08/19/2019 03:37 am to: 08/19/2019 11:37 am | Kevin H. |
| 08/19/2019 11:37 am | Updated status to Scheduled | Kevin H. |
| 08/16/2019 11:09 am | Added customer equipment. | Jennifer B. |
| 08/16/2019 11:09 am | Updated status to Pending Schedule | Jennifer B. |
| 08/16/2019 11:09 am | Assigned: Kevin Hsueh | Jennifer B. |
| 08/16/2019 11:09 am | Created workorder. | Jennifer B. |