DSI WebApp

Customer/Point of Contact:

Guam Memorial Park
Lynn Painter

Scheduled Date/Time:

12/08/2020, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6009: Guam Memorial Park - Service Contract 2020

Rates:

Guam Memorial Park - Service Contract 2020 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Not receiving emails

Work Requested by: Lynn Painter

	Item	Serial Number	Notes

troubleshoot issue; it seems GTA changed the password to the DSL account. reset to old password. confirmed internet and emails are up

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Unable to access remotely to GMP network. Informed GMP to contact GTA on DSL issue	Chu Hsieh	12/08/2020 08:30 am	12/08/2020 09:00 am	00:30
	2	troubleshoot issue; it seems GTA changed the password to the DSL account. reset to old password. confirmed internet and emails are up	Chu Hsieh	12/08/2020 10:00 am	12/08/2020 11:30 am	01:30

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
12/22/2020 04:08 pm	Updated status to Closed	Jessica L.
12/22/2020 09:35 am	Updated status to Submitted for Invoicing	Chu H.
12/22/2020 09:35 am	Approved.	Chu H.
12/22/2020 09:34 am	No Signature: remote	Chu H.
12/22/2020 09:34 am	Updated status to Pending Approval	Chu H.
12/22/2020 09:34 am	Service Completed	Chu H.
12/08/2020 11:49 am	Check-out 12/08/2020 11:30 am	Chu H.
12/08/2020 11:49 am	Work Order Tasks Added	Chu H.
12/08/2020 11:49 am	Updated status to Service Completed	Chu H.
12/08/2020 11:48 am	Check-in 12/10/2020 10:00 am	Chu H.
12/08/2020 11:47 am	Check-out 12/08/2020 09:00 am	Chu H.
12/08/2020 11:47 am	Updated status to In Progress	Chu H.
12/08/2020 11:46 am	Check-in 12/08/2020 08:30 am	Chu H.
12/08/2020 11:46 am	Updated status to Scheduled	Chu H.
12/08/2020 11:46 am	Assigned: Chu Hsieh	Chu H.
12/08/2020 11:46 am	Created workorder.	Chu H.

Filename
W38103