W38254   Closed

Guam Memorial Park
Agnes Quitugua (671-734-9835)
02/24/2021, 09:15 am   
Remote
Service Contract
GMP0.6010: Guam Memorial Park - Service Contract 2021
Guam Memorial Park - Service Contract 2021 [TOTAL MONTHLY HOURS: 4]
0
2
Chu Hsieh
No

Work Requested

Tim cannot access whatsapp on his pc. Justin returned from leave and unable to access PC.
Work Requested by: Agnes Quitugua

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Add web.whatsapp.com to content filtering allowed list. Reset Justin's login account password. Found issues with backup. Deleted old backups dated 2018. GMPSRV where CEMS is located had issues with ShadowProtect. Repair ShadowProtect on GMPSRV. Started ReBase on all ShadowProtect backups (GMPDC, GMPEXCH and GMPSRV).
Work Completed Technician Check-in Check-out Actual Hrs
1 Add web.whatsapp.com to content filtering allowed list. Reset Justin's login account password. Found issues with backup. Deleted old backups dated 2018. GMPSRV where CEMS is located had issues with ShadowProtect. Repair ShadowProtect on GMPSRV. Started ReBase on all ShadowProtect backups (GMPDC, GMPEXCH and GMPSRV). Chu Hsieh
02/24/2021 09:15 am 02/24/2021 11:13 am 01:58

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
02/24/2021 02:15 pm Updated status to Closed Jessica L.
02/24/2021 11:17 am Updated status to Submitted for Invoicing Chu H.
02/24/2021 11:17 am Approved. Chu H.
02/24/2021 11:16 am No Signature: remote Chu H.
02/24/2021 11:16 am Updated status to Pending Approval Chu H.
02/24/2021 11:16 am Service Completed Chu H.
02/24/2021 11:16 am Check-out 02/24/2021 11:13 am Chu H.
02/24/2021 11:16 am Work Order Tasks Added Chu H.
02/24/2021 11:16 am Updated status to Service Completed Chu H.
02/24/2021 11:13 am Check-in 02/24/2021 09:15 am Chu H.
02/24/2021 11:05 am Updated status to Scheduled Chu H.
02/24/2021 11:05 am Assigned: Chu Hsieh Chu H.
02/24/2021 11:05 am Created workorder. Chu H.

Attachments 1

Filename
W38254