DSI WebApp

W38254 Closed

Customer/Point of Contact:

Guam Memorial Park
Agnes Quitugua (671-734-9835)

Scheduled Date/Time:

02/24/2021, 09:15 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6010: Guam Memorial Park - Service Contract 2021

Rates:

Guam Memorial Park - Service Contract 2021 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Tim cannot access whatsapp on his pc. Justin returned from leave and unable to access PC.

Work Requested by: Agnes Quitugua

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Add web.whatsapp.com to content filtering allowed list. Reset Justin's login account password. Found issues with backup. Deleted old backups dated 2018. GMPSRV where CEMS is located had issues with ShadowProtect. Repair ShadowProtect on GMPSRV. Started ReBase on all ShadowProtect backups (GMPDC, GMPEXCH and GMPSRV).

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Add web.whatsapp.com to content filtering allowed list. Reset Justin's login account password. Found issues with backup. Deleted old backups dated 2018. GMPSRV where CEMS is located had issues with ShadowProtect. Repair ShadowProtect on GMPSRV. Started ReBase on all ShadowProtect backups (GMPDC, GMPEXCH and GMPSRV).	Chu Hsieh	02/24/2021 09:15 am	02/24/2021 11:13 am	01:58

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
02/24/2021 02:15 pm	Updated status to Closed	Jessica L.
02/24/2021 11:17 am	Updated status to Submitted for Invoicing	Chu H.
02/24/2021 11:17 am	Approved.	Chu H.
02/24/2021 11:16 am	No Signature: remote	Chu H.
02/24/2021 11:16 am	Updated status to Pending Approval	Chu H.
02/24/2021 11:16 am	Service Completed	Chu H.
02/24/2021 11:16 am	Check-out 02/24/2021 11:13 am	Chu H.
02/24/2021 11:16 am	Work Order Tasks Added	Chu H.
02/24/2021 11:16 am	Updated status to Service Completed	Chu H.
02/24/2021 11:13 am	Check-in 02/24/2021 09:15 am	Chu H.
02/24/2021 11:05 am	Updated status to Scheduled	Chu H.
02/24/2021 11:05 am	Assigned: Chu Hsieh	Chu H.
02/24/2021 11:05 am	Created workorder.	Chu H.

Attachments 1

Filename
W38254

Work Orders