DSI WebApp

W38770 Closed

Customer/Point of Contact:

Guam Memorial Park
Timothy Leon Guerrero

Scheduled Date/Time:

09/16/2021, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6010: Guam Memorial Park - Service Contract 2021

Rates:

Guam Memorial Park - Service Contract 2021 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Tim Leon Guerrero

Date Signed:

09/16/2021

Work Requested

Troubleshoot Adobe Creative Cloud and Outlook issues.

Work Requested by: Timothy Leon Guerrero

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Len's workstation indexing did not complete resulting in search issues in outlook. Restart indexing. Check Tims Photoshop issue and noted photoshop opens and connects to adobe cloud properly. Advise Tim to continue to monitor and not down the times when photoshop error of no connection to adobe cloud occurs.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Len's workstation indexing did not complete resulting in search issues in outlook. Restart indexing. Check Tims Photoshop issue and noted photoshop opens and connects to adobe cloud properly. Advise Tim to continue to monitor and not down the times when photoshop error of no connection to adobe cloud occurs.	Kevin Hsueh	09/16/2021 08:38 am	09/16/2021 09:15 am	00:37

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/16/2021 12:59 pm	Updated status to Closed	Jessica L.
09/16/2021 12:45 pm	Updated status to Submitted for Invoicing	Chu H.
09/16/2021 12:45 pm	Approved.	Chu H.
09/16/2021 09:17 am	Updated status to Pending Approval	Kevin H.
09/16/2021 09:17 am	Service Completed	Kevin H.
09/16/2021 09:16 am	Check-out 09/16/2021 09:15 am	Kevin H.
09/16/2021 09:16 am	Work Order Tasks Added	Kevin H.
09/16/2021 09:16 am	Updated status to Service Completed	Kevin H.
09/16/2021 09:14 am	Customer Signature Posted	Kevin H.
09/16/2021 09:03 am	Arrived 09/16/2021 09:03 am	Kevin H.
09/16/2021 08:38 am	Check-in 09/16/2021 08:38 am	Kevin H.
09/16/2021 08:24 am	Updated status to Scheduled	Kevin H.
09/16/2021 08:24 am	Assigned: Kevin Hsueh	Kevin H.
09/16/2021 08:24 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38770

Work Orders