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W40029 Closed

Customer/Point of Contact:

Guam Memorial Park
Agnes Quitugua (671-734-9835)

Scheduled Date/Time:

01/16/2023, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6012: Guam Memorial Park - Service Contract (03/01/22 - 02/28/23)

Rates:

Guam Memorial Park - Service Contract (03/01/22 - 02/28/23) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jackie Mesa

Date Signed:

01/16/2023

Work Requested

Troubleshoot Printing Issues

Work Requested by: Agnes Quitugua

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Kyocera Printer in processing department not printing properly. Tested multiple software and print outs are not correct. Download and install new driver for Kyocera M3540 printer. Test print with no issues. Proceed to install printer on Roxanne and 2 workstations in Processing. Test print from Cyberquerry with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Kyocera Printer in processing department not printing properly. Tested multiple software and print outs are not correct. Download and install new driver for Kyocera M3540 printer. Test print with no issues. Proceed to install printer on Roxanne and 2 workstations in Processing. Test print from Cyberquerry with no issues.	Kevin Hsueh	01/16/2023 01:03 pm	01/16/2023 02:03 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/17/2023 09:32 am	Updated status to Closed	Jessica L.
01/17/2023 09:05 am	Updated status to Submitted for Invoicing	Chu H.
01/17/2023 09:05 am	Approved.	Chu H.
01/16/2023 03:56 pm	Updated status to Pending Approval	Kevin H.
01/16/2023 03:56 pm	Service Completed	Kevin H.
01/16/2023 02:05 pm	Check-out 01/16/2023 02:03 pm	Kevin H.
01/16/2023 02:05 pm	Work Order Tasks Added	Kevin H.
01/16/2023 02:05 pm	Updated status to Service Completed	Kevin H.
01/16/2023 01:50 pm	Customer Signature Posted	Kevin H.
01/16/2023 01:14 pm	Arrived 01/16/2023 01:14 pm	Kevin H.
01/16/2023 01:03 pm	Check-in 01/16/2023 01:03 pm	Kevin H.
01/16/2023 12:50 pm	Updated status to Scheduled	Kevin H.
01/16/2023 12:50 pm	Assigned: Kevin Hsueh	Kevin H.
01/16/2023 12:50 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W40029

Work Orders