DSI WebApp

W40317 Closed

Customer/Point of Contact:

Guam Memorial Park
Timothy Leon Guerrero

Scheduled Date/Time:

05/03/2023, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6013: Guam Memorial Park - Service Contract (03/01/23 - 02/28/24)

Rates:

Guam Memorial Park - Service Contract (03/01/23 - 02/28/24) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jayson Larot

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Assist Tim uninstalling Windows updates causing printing issues with LifeLong software.

Work Requested by: Timothy Leon Guerrero

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remoted into Tim's workstation, uninstalled Windows updates based on the documentation provided. Set the furthest date possible for Windows Update. Verified with customer the printing issue was solved.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remoted into Tim's workstation, uninstalled Windows updates based on the documentation provided. Set the furthest date possible for Windows Update. Verified with customer the printing issue was solved.	Jayson Larot	05/03/2023 11:00 am	05/03/2023 12:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/04/2023 10:05 am	Updated status to Closed	Jessica L.
05/04/2023 08:59 am	Updated status to Submitted for Invoicing	Chu H.
05/04/2023 08:59 am	Approved.	Chu H.
05/03/2023 04:10 pm	No Signature: Remote Service.	Jayson L.
05/03/2023 04:10 pm	Updated status to Pending Approval	Jayson L.
05/03/2023 04:10 pm	Service Completed	Jayson L.
05/03/2023 04:08 pm	Check-out 05/03/2023 12:00 pm	Jayson L.
05/03/2023 04:08 pm	Work Order Tasks Added	Jayson L.
05/03/2023 04:08 pm	Updated status to Service Completed	Jayson L.
05/03/2023 01:35 pm	Check-in 05/03/2023 11:00 am	Jayson L.
05/03/2023 01:33 pm	Updated status to Scheduled	Jayson L.
05/03/2023 01:33 pm	Assigned: Jayson Larot	Jayson L.
05/03/2023 01:33 pm	Created workorder.	Jayson L.

Attachments 1

Filename
W40317

Work Orders