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W40328 Closed

Customer/Point of Contact:

Guam Memorial Park
Roxanne Simpkin-Williams (1-671-734-9835)

Scheduled Date/Time:

05/08/2023, 09:46 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6013: Guam Memorial Park - Service Contract (03/01/23 - 02/28/24)

Rates:

Guam Memorial Park - Service Contract (03/01/23 - 02/28/24) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Roxanne Williams

Date Signed:

05/08/2023

Work Requested

Troubleshoot Kyocera scan to email issues

Work Requested by: Roxanne Simpkin-Williams

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Setup GMP Exchange SMTP settings on 4 new Kyocera printers. Allstar set their POP email and was causing 5 minute delays for scan to email. Test scan to email after change and no delays present. Reinstall downstairs Kyocera printer on Crissy's workstation.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup GMP Exchange SMTP settings on 4 new Kyocera printers. Allstar set their POP email and was causing 5 minute delays for scan to email. Test scan to email after change and no delays present. Reinstall downstairs Kyocera printer on Crissy's workstation.	Kevin Hsueh	05/08/2023 09:48 am	05/08/2023 11:21 am	01:33

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/09/2023 04:26 pm	Updated status to Closed	Jessica L.
05/09/2023 08:55 am	Updated status to Submitted for Invoicing	Chu H.
05/09/2023 08:55 am	Approved.	Chu H.
05/08/2023 11:24 am	Updated status to Pending Approval	Kevin H.
05/08/2023 11:24 am	Service Completed	Kevin H.
05/08/2023 11:22 am	Check-out 05/08/2023 11:21 am	Kevin H.
05/08/2023 11:22 am	Work Order Tasks Added	Kevin H.
05/08/2023 11:22 am	Updated status to Service Completed	Kevin H.
05/08/2023 10:20 am	Customer Signature Posted	Kevin H.
05/08/2023 10:04 am	Arrived 05/08/2023 10:03 am	Kevin H.
05/08/2023 09:48 am	Check-in 05/08/2023 09:48 am	Kevin H.
05/08/2023 09:47 am	Updated status to Scheduled	Kevin H.
05/08/2023 09:47 am	Assigned: Kevin Hsueh	Kevin H.
05/08/2023 09:47 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40328

Work Orders