DSI WebApp

W40488 Closed

Customer/Point of Contact:

Guam Memorial Park
Timothy Leon Guerrero

Scheduled Date/Time:

07/20/2023, 09:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6013: Guam Memorial Park - Service Contract (03/01/23 - 02/28/24)

Rates:

Guam Memorial Park - Service Contract (03/01/23 - 02/28/24) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Tim reported that Jackie is unable to print to downstairs Kyocera printer

Work Requested by: Timothy Leon Guerrero

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Jackie's workstation and noted printer port was not correct (IP: 192.168.0.49). Set correct printer port (IP: 192.168.2.248) and perform test prints to the downstairs Kyocera printer successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check Jackie's workstation and noted printer port was not correct (IP: 192.168.0.49). Set correct printer port (IP: 192.168.2.248) and perform test prints to the downstairs Kyocera printer successfully.	Kevin Hsueh	07/20/2023 09:00 am	07/20/2023 09:35 am	00:35

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
07/24/2023 01:06 pm	Updated status to Closed	Jessica L.
07/24/2023 10:54 am	Updated status to Submitted for Invoicing	Chu H.
07/24/2023 10:54 am	Approved.	Chu H.
07/20/2023 09:37 am	No Signature: Remote Support	Kevin H.
07/20/2023 09:37 am	Updated status to Pending Approval	Kevin H.
07/20/2023 09:37 am	Service Completed	Kevin H.
07/20/2023 09:35 am	Check-out 07/20/2023 09:35 am	Kevin H.
07/20/2023 09:35 am	Work Order Tasks Added	Kevin H.
07/20/2023 09:35 am	Updated status to Service Completed	Kevin H.
07/20/2023 09:34 am	Check-in 07/20/2023 09:00 am	Kevin H.
07/20/2023 09:32 am	Updated status to Scheduled	Kevin H.
07/20/2023 09:32 am	Assigned: Kevin Hsueh	Kevin H.
07/20/2023 09:32 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40488

Work Orders