DSI WebApp

W40741 Invoiced

Customer/Point of Contact:

Guam Memorial Park
Timothy Leon Guerrero

Scheduled Date/Time:

10/25/2023, 01:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6013: Guam Memorial Park - Service Contract (03/01/23 - 02/28/24)

Rates:

Guam Memorial Park - Service Contract (03/01/23 - 02/28/24) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031670

Work Requested

Troubleshoot lifelong memories printing issues

Work Requested by: Timothy Leon Guerrero

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Follow lifelong memories kb article and uninstall windows update that was causing printing issues. Confirmed with Tim printing is operational.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Follow lifelong memories kb article and uninstall windows update that was causing printing issues. Confirmed with Tim printing is operational.	Kevin Hsueh	10/25/2023 01:00 pm	10/25/2023 02:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
10/26/2023 10:09 am	Updated status to Invoiced	Jessica L.
10/25/2023 05:10 pm	Updated status to Submitted for Invoicing	Chu H.
10/25/2023 05:10 pm	Approved.	Chu H.
10/25/2023 05:00 pm	No Signature: Remote Support	Kevin H.
10/25/2023 05:00 pm	Updated status to Pending Approval	Kevin H.
10/25/2023 05:00 pm	Service Completed	Kevin H.
10/25/2023 04:58 pm	Check-out 10/25/2023 02:00 pm	Kevin H.
10/25/2023 04:58 pm	Work Order Tasks Added	Kevin H.
10/25/2023 04:58 pm	Updated status to Service Completed	Kevin H.
10/25/2023 04:55 pm	Check-in 10/25/2023 01:00 pm	Kevin H.
10/25/2023 04:54 pm	Modified workorder.	Kevin H.
10/25/2023 04:54 pm	Service Type modified to Remote	Kevin H.
10/25/2023 04:54 pm	Updated Estimated Service Time (hrs) to	Kevin H.
10/25/2023 04:52 pm	Updated status to Scheduled	Kevin H.
10/25/2023 04:52 pm	Assigned: Kevin Hsueh	Kevin H.
10/25/2023 04:52 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W40741

Work Orders