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W40988 Closed

Customer/Point of Contact:

Guam Memorial Park
Lynn Painter

Scheduled Date/Time:

02/14/2024, 09:16 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6013: Guam Memorial Park - Service Contract (03/01/23 - 02/28/24)

Rates:

Guam Memorial Park - Service Contract (03/01/23 - 02/28/24) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lynn Painter

Date Signed:

02/14/2024

Work Requested

Troubleshoot Lynn's workstation. No network access

Work Requested by: Lynn Painter

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Lynn's workstation had no network access. Noted 8 port gigabit switch power was unplugged. Reconnect 8 port gigabit switch to power outlet and network access restored. Maria reported she is unable to print to the HP Coupon Printer. Noted HP Printer was off. Turn HP Printer on and printing was successful.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Lynn's workstation had no network access. Noted 8 port gigabit switch power was unplugged. Reconnect 8 port gigabit switch to power outlet and network access restored. Maria reported she is unable to print to the HP Coupon Printer. Noted HP Printer was off. Turn HP Printer on and printing was successful.	Kevin Hsueh	02/14/2024 09:21 am	02/14/2024 10:22 am	01:01

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
02/14/2024 12:13 pm	Updated status to Closed	Jessica L.
02/14/2024 12:13 pm	Updated status to Closed	Jessica L.
02/14/2024 10:32 am	Updated status to Submitted for Invoicing	Chu H.
02/14/2024 10:32 am	Approved.	Chu H.
02/14/2024 10:30 am	Updated status to Pending Approval	Kevin H.
02/14/2024 10:30 am	Service Completed	Kevin H.
02/14/2024 10:23 am	Check-out 02/14/2024 10:22 am	Kevin H.
02/14/2024 10:23 am	Work Order Tasks Added	Kevin H.
02/14/2024 10:23 am	Updated status to Service Completed	Kevin H.
02/14/2024 09:55 am	Customer Signature Posted	Kevin H.
02/14/2024 09:50 am	Arrived 02/14/2024 09:50 am	Kevin H.
02/14/2024 09:21 am	Check-in 02/14/2024 09:21 am	Kevin H.
02/14/2024 09:16 am	Updated status to Scheduled	Kevin H.
02/14/2024 09:16 am	Assigned: Kevin Hsueh	Kevin H.
02/14/2024 09:16 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40988

Work Orders