[][
Hi, Pic S
Pic S
Sign Out

Work Orders
Signature Email Payment Void

W42463   Closed

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)
02/09/2026, 01:30 pm   
Remote
Service Contract
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL MONTHLY HOURS: 8]
4
1
Kevin Hsueh
No

Work Requested

Gail - Check/Troubleshoot Subic connection to CYMA Rikka - Create new email distribution group with members she provided.
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Check Subic connection and noted VPN Tunnel is up between Subic and Guam. Noted that CYMA Guam, CYMA Saipan, and Docomo IP Phone not accessible. worked with Subic to reboot their sonicwall but issue persists. Test access to server share drives ok, although extremely slow. Advised Subic office to contact PLDT and see if any issues on their internet. Create AMBGUM@ambyth.com email distribution group with members provided by Rikka.
Work Completed Technician Check-in Check-out Actual Hrs
1 Check Subic connection and noted VPN Tunnel is up between Subic and Guam. Noted that CYMA Guam, CYMA Saipan, and Docomo IP Phone not accessible. worked with Subic to reboot their sonicwall but issue persists. Test access to server share drives ok, although extremely slow. Advised Subic office to contact PLDT and see if any issues on their internet. Create AMBGUM@ambyth.com email distribution group with members provided by Rikka. Kevin Hsueh
 02/09/2026 01:30 pm 02/09/2026 02:30 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 39

Date/Time Comment Tech
02/09/2026 02:20 pm Created workorder. Kevin H.
02/09/2026 02:20 pm Assigned: Kevin Hsueh Kevin H.
02/09/2026 02:20 pm Updated status to Scheduled Kevin H.
02/09/2026 02:41 pm Check-in 02/09/2026 01:30 pm Kevin H.
02/09/2026 02:44 pm Updated status to Service Completed Kevin H.
02/09/2026 02:44 pm Work Order Tasks Added Kevin H.
02/09/2026 02:44 pm Check-out 02/09/2026 02:30 pm Kevin H.
02/09/2026 03:24 pm Service Completed Kevin H.
02/09/2026 03:24 pm Updated status to Pending Approval Kevin H.
02/09/2026 03:24 pm No Signature: Remote Support Kevin H.
02/13/2026 01:18 pm Approved. Chu H.
02/13/2026 01:18 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:18 pm Approved. Chu H.
02/13/2026 01:18 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:19 pm Approved. Chu H.
02/13/2026 01:19 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:20 pm Approved. Chu H.
02/13/2026 01:20 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:21 pm Approved. Chu H.
02/13/2026 01:21 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:23 pm Approved. Chu H.
02/13/2026 01:23 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:24 pm Approved. Chu H.
02/13/2026 01:24 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:25 pm Approved. Chu H.
02/13/2026 01:25 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:26 pm Approved. Chu H.
02/13/2026 01:26 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:27 pm Approved. Chu H.
02/13/2026 01:27 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:29 pm Approved. Chu H.
02/13/2026 01:29 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:31 pm Approved. Chu H.
02/13/2026 01:31 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:31 pm Approved. Chu H.
02/13/2026 01:31 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 01:33 pm Approved. Chu H.
02/13/2026 01:33 pm Updated status to Submitted for Invoicing Chu H.
02/13/2026 03:33 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W42463
Signature Email Payment Void
2026 © Dimension Systems, Inc.