DSI WebApp

W39709 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

08/30/2022, 01:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

4

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030800

Work Requested

Setup RDS server and roles.

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Setup CYMA Software on RDS Server. Published CYMA Software for use with RDS access. Test access and confirmed ok. Download and install additional Windows Updates.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Deploy RDS Roles on RDS Server (RD Web Access, RD Licensing, RD Connection Broker, RD Virtualization Host, RD Session Host). Activate RDS Services on RDS Server. Install Windows Server 2019 RDS 5 User CAL license provided by Ambyth (from old, defective RDS Server).	Kevin Hsueh	08/30/2022 09:00 am	08/30/2022 12:00 pm	03:00
2	Setup CYMA Software on RDS Server. Published CYMA Software for use with RDS access. Test access and confirmed ok. Download and install additional Windows Updates.	Kevin Hsueh	08/31/2022 02:00 pm	08/31/2022 05:00 pm	03:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
08/31/2022 11:34 am	Created workorder.	Kevin H.
08/31/2022 11:34 am	Assigned: Kevin Hsueh	Kevin H.
08/31/2022 11:34 am	Updated status to Scheduled	Kevin H.
08/31/2022 05:11 pm	Check-in 08/30/2022 09:00 am	Kevin H.
08/31/2022 05:14 pm	Updated status to In Progress	Kevin H.
08/31/2022 05:14 pm	Check-out 08/30/2022 12:00 pm	Kevin H.
08/31/2022 05:15 pm	Check-in 08/31/2022 02:00 pm	Kevin H.
08/31/2022 05:16 pm	Updated status to Service Completed	Kevin H.
08/31/2022 05:16 pm	Work Order Tasks Added	Kevin H.
08/31/2022 05:16 pm	Check-out 08/31/2022 05:00 pm	Kevin H.
08/31/2022 05:17 pm	Service Completed	Kevin H.
08/31/2022 05:17 pm	Updated status to Pending Approval	Kevin H.
08/31/2022 05:17 pm	No Signature: Remote Support	Kevin H.
09/01/2022 08:57 am	Approved.	Chu H.
09/01/2022 08:57 am	Updated status to Submitted for Invoicing	Chu H.
09/01/2022 04:43 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39709

Work Orders