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W39945   Invoiced

12/07/2022, 01:30 pm   
Onsite
Service Contract
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Cameron Concepcion
12/07/2022
030972

Work Requested

Troubleshoot various issues.
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Deliver and setup Gails workstation. Troubleshoot Wilmas workstation. Unable to install Acrobat DC. Error code 1306. Login as admin and still same error. Per Adobe KB, error 1306 due to a corrupted windows registry. Advised Ambyth workstation needs to be reprepped. Ambyth to advise when DSI can pick up workstation to reprep.
Work Completed Technician Check-in Check-out Actual Hrs
1 Deliver and setup Gails workstation. Troubleshoot Wilmas workstation. Unable to install Acrobat DC. Error code 1306. Login as admin and still same error. Per Adobe KB, error 1306 due to a corrupted windows registry. Advised Ambyth workstation needs to be reprepped. Ambyth to advise when DSI can pick up workstation to reprep. Kevin Hsueh
12/07/2022 01:28 pm 12/07/2022 02:53 pm 01:25

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
12/07/2022 11:13 am Created workorder. Kevin H.
12/07/2022 11:13 am Assigned: Kevin Hsueh Kevin H.
12/07/2022 11:13 am Updated status to Scheduled Kevin H.
12/07/2022 01:28 pm Check-in 12/07/2022 01:28 pm Kevin H.
12/07/2022 01:45 pm Arrived 12/07/2022 01:45 pm Kevin H.
12/07/2022 02:53 pm Customer Signature Posted Kevin H.
12/07/2022 02:55 pm Updated status to Service Completed Kevin H.
12/07/2022 02:55 pm Work Order Tasks Added Kevin H.
12/07/2022 02:55 pm Check-out 12/07/2022 02:53 pm Kevin H.
12/07/2022 02:56 pm Service Completed Kevin H.
12/07/2022 02:56 pm Updated status to Pending Approval Kevin H.
12/08/2022 05:54 pm Approved. Chu H.
12/08/2022 05:54 pm Updated status to Submitted for Invoicing Chu H.
12/09/2022 10:21 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W39945