DSI WebApp

W39977 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Elizabeth Andon

Scheduled Date/Time:

12/27/2022, 10:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031010

Work Requested

Troubleshoot Elizabeth Andon Outlook Issue

Work Requested by: Elizabeth Andon

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Elizabeth Andon's Outlook error message stating her exchange OST reached the Outlook built in limit of 50GB. Modify registry keys and increase limit to 100GB. Test open outlook and confirmed emails are now syncing. Advised Elizabeth Andon that mailbox needs to be cleaned up by either archiving or deleting old emails.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Elizabeth Andon's Outlook error message stating her exchange OST reached the Outlook built in limit of 50GB. Modify registry keys and increase limit to 100GB. Test open outlook and confirmed emails are now syncing. Advised Elizabeth Andon that mailbox needs to be cleaned up by either archiving or deleting old emails.	Kevin Hsueh	12/27/2022 10:00 am	12/27/2022 10:45 am	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/27/2022 10:44 am	Created workorder.	Kevin H.
12/27/2022 10:44 am	Assigned: Kevin Hsueh	Kevin H.
12/27/2022 10:44 am	Updated status to Scheduled	Kevin H.
12/27/2022 10:45 am	Check-in 12/27/2022 10:00 am	Kevin H.
12/27/2022 10:47 am	Updated status to Service Completed	Kevin H.
12/27/2022 10:47 am	Work Order Tasks Added	Kevin H.
12/27/2022 10:47 am	Check-out 12/27/2022 10:45 am	Kevin H.
12/27/2022 10:48 am	Service Completed	Kevin H.
12/27/2022 10:48 am	Updated status to Pending Approval	Kevin H.
12/27/2022 10:48 am	No Signature: Remote Support	Kevin H.
12/29/2022 08:37 am	Approved.	Chu H.
12/29/2022 08:37 am	Updated status to Submitted for Invoicing	Chu H.
12/29/2022 01:33 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39977

Work Orders