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W40325 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

05/08/2023, 08:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

gail manuel

Date Signed:

05/08/2023

Invoice Number:

031311

Work Requested

Gail reported no email or ring access

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Gail reported HQ office had no email access and ring base station went down over the weekend. Noted email was accessible while onsite this morning. Check sonicwall log and noted Docomo internet dropped this weekend. Reboot Ring base station and confirmed ring base station shows online

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Gail reported HQ office had no email access and ring base station went down over the weekend. Noted email was accessible while onsite this morning. Check sonicwall log and noted Docomo internet dropped this weekend. Reboot Ring base station and confirmed ring base station shows online	Kevin Hsueh	05/08/2023 08:00 am	05/08/2023 08:30 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/08/2023 08:16 am	Created workorder.	Kevin H.
05/08/2023 08:16 am	Assigned: Kevin Hsueh	Kevin H.
05/08/2023 08:16 am	Updated status to Scheduled	Kevin H.
05/08/2023 08:18 am	Check-in 05/08/2023 08:00 am	Kevin H.
05/08/2023 08:19 am	Customer Signature Posted	Kevin H.
05/08/2023 08:20 am	Arrived 05/08/2023 08:00 am	Kevin H.
05/08/2023 11:27 am	Updated status to Service Completed	Kevin H.
05/08/2023 11:27 am	Work Order Tasks Added	Kevin H.
05/08/2023 11:27 am	Check-out 05/08/2023 08:30 am	Kevin H.
05/08/2023 11:29 am	Service Completed	Kevin H.
05/08/2023 11:29 am	Updated status to Pending Approval	Kevin H.
05/09/2023 08:58 am	Approved.	Chu H.
05/09/2023 08:58 am	Updated status to Submitted for Invoicing	Chu H.
05/09/2023 04:00 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40325

Work Orders