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W40334   Invoiced

05/10/2023, 10:30 am   
Remote
Service Contract
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No
031318

Work Requested

Troubleshoot Charlene Falrad Outlook. Emails not syncing.
Work Requested by: Christi Taijeron

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Christi reported Charlene's Outlook is not syncing emails. Check Charlene's Outlook and noted her mailbox has reach the Outlook limit of 50GB. Set her Outlook to not use Cache Mode. Confirmed emails are syncing. Space needs to be freed up on her mailbox. Created an Archive folder and showed Charlene how to archive emails to free up space on her mailbox.
Work Completed Technician Check-in Check-out Actual Hrs
1 Christi reported Charlene's Outlook is not syncing emails. Check Charlene's Outlook and noted her mailbox has reach the Outlook limit of 50GB. Set her Outlook to not use Cache Mode. Confirmed emails are syncing. Space needs to be freed up on her mailbox. Created an Archive folder and showed Charlene how to archive emails to free up space on her mailbox. Kevin Hsueh
05/10/2023 10:30 am 05/10/2023 11:03 am 00:33

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 31

Date/Time Comment Tech
05/10/2023 10:58 am Created workorder. Kevin H.
05/10/2023 10:58 am Assigned: Kevin Hsueh Kevin H.
05/10/2023 10:58 am Updated status to Scheduled Kevin H.
05/10/2023 11:03 am Check-in 05/10/2023 10:30 am Kevin H.
05/10/2023 11:04 am Updated status to Service Completed Kevin H.
05/10/2023 11:04 am Work Order Tasks Added Kevin H.
05/10/2023 11:04 am Check-out 05/10/2023 11:03 am Kevin H.
05/10/2023 11:06 am Service Completed Kevin H.
05/10/2023 11:06 am Updated status to Pending Approval Kevin H.
05/10/2023 11:06 am No Signature: Remote Support: Requested by Christi Taijeron Kevin H.
05/11/2023 03:26 pm Approved. Chu H.
05/11/2023 03:26 pm Updated status to Submitted for Invoicing Chu H.
05/11/2023 03:26 pm Approved. Chu H.
05/11/2023 03:26 pm Updated status to Submitted for Invoicing Chu H.
05/11/2023 03:27 pm Approved. Chu H.
05/11/2023 03:27 pm Updated status to Submitted for Invoicing Chu H.
05/11/2023 03:28 pm Approved. Chu H.
05/11/2023 03:28 pm Updated status to Submitted for Invoicing Chu H.
05/11/2023 03:29 pm Approved. Chu H.
05/11/2023 03:29 pm Updated status to Submitted for Invoicing Chu H.
05/11/2023 03:29 pm Approved. Chu H.
05/11/2023 03:29 pm Updated status to Submitted for Invoicing Chu H.
05/11/2023 03:30 pm Approved. Chu H.
05/11/2023 03:30 pm Updated status to Submitted for Invoicing Chu H.
05/11/2023 03:31 pm Approved. Chu H.
05/11/2023 03:31 pm Updated status to Submitted for Invoicing Chu H.
05/11/2023 03:32 pm Approved. Chu H.
05/11/2023 03:32 pm Updated status to Submitted for Invoicing Chu H.
05/11/2023 03:33 pm Approved. Chu H.
05/11/2023 03:33 pm Updated status to Submitted for Invoicing Chu H.
05/11/2023 03:39 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40334