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W41365   Invoiced

07/24/2024, 10:30 am   
Onsite
Service Contract
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Eric James
07/24/2024
032211

Work Requested

Troubleshoot Eric email on mobile phone
Work Requested by: Eric James

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Eric's iPhone lost connection to exchange email. Reconfigure exchange email and confirmed emails are syncing. Check email filter for 2FA emails from Docomo being held. No emails found. Eric to contact Docomo Support.
Work Completed Technician Check-in Check-out Actual Hrs
1 Eric's iPhone lost connection to exchange email. Reconfigure exchange email and confirmed emails are syncing. Check email filter for 2FA emails from Docomo being held. No emails found. Eric to contact Docomo Support. Kevin Hsueh
07/24/2024 10:31 am 07/24/2024 11:15 am 00:44

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
07/24/2024 10:23 am Created workorder. Kevin H.
07/24/2024 10:23 am Assigned: Kevin Hsueh Kevin H.
07/24/2024 10:23 am Updated status to Scheduled Kevin H.
07/24/2024 10:32 am Check-in 07/24/2024 10:31 am Kevin H.
07/24/2024 10:32 am Arrived 07/24/2024 10:32 am Kevin H.
07/24/2024 10:37 am Customer Signature Posted Kevin H.
07/24/2024 11:41 am Updated status to Service Completed Kevin H.
07/24/2024 11:41 am Work Order Tasks Added Kevin H.
07/24/2024 11:41 am Check-out 07/24/2024 11:15 am Kevin H.
07/24/2024 11:45 am Service Completed Kevin H.
07/24/2024 11:45 am Updated status to Pending Approval Kevin H.
07/25/2024 09:17 am Approved. Chu H.
07/25/2024 09:17 am Updated status to Submitted for Invoicing Chu H.
07/25/2024 09:25 am Updated status to Invoiced Jessica L.
07/25/2024 09:25 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41365