DSI WebApp

W42299 Pending Approval

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Vanessa Cruz

Scheduled Date/Time:

10/29/2025, 10:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

-2

Est. Service Time (hrs):

0.5

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

emails from partnerfederation@aflac.com are not being received.

Work Requested by: Vanessa Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check email security filter and noted 7 emails being held and marked as "Certain Spam" from partnerfederation@aflac.com. Release all 7 emails and configure inbound rule to always allow emails from partnerfederation@aflac.com.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check email security filter and noted 7 emails being held and marked as "Certain Spam" from partnerfederation@aflac.com. Release all 7 emails and configure inbound rule to always allow emails from partnerfederation@aflac.com.	Kevin Hsueh	10/29/2025 10:00 am	10/29/2025 10:30 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 10

Date/Time	Comment	Tech
10/29/2025 10:25 am	Created workorder.	Kevin H.
10/29/2025 10:25 am	Assigned: Kevin Hsueh	Kevin H.
10/29/2025 10:25 am	Updated status to Scheduled	Kevin H.
10/29/2025 10:32 am	Check-in 10/29/2025 10:00 am	Kevin H.
10/29/2025 10:33 am	Updated status to Service Completed	Kevin H.
10/29/2025 10:33 am	Work Order Tasks Added	Kevin H.
10/29/2025 10:33 am	Check-out 10/29/2025 10:30 am	Kevin H.
10/29/2025 10:37 am	Service Completed	Kevin H.
10/29/2025 10:37 am	Updated status to Pending Approval	Kevin H.
10/29/2025 10:37 am	No Signature: Remote Support	Kevin H.

Attachments 1

Filename
W42299

Work Orders