DSI WebApp

W42532 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Leiana Topasna

Scheduled Date/Time:

03/12/2026, 09:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

4

Est. Service Time (hrs):

0.5

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot CGomez@ambyth.com Outlook. Emails randomly being moved to deleted folder

Work Requested by: Leiana Topasna

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check for any rules configured in Outlook. No rules configured. Check webmail and also no rules configured. Check junk email list and noted no auto filter in place. Proceed to reset CGomez@ambyth.com password to rule out unauthorized access.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check for any rules configured in Outlook. No rules configured. Check webmail and also no rules configured. Check junk email list and noted no auto filter in place. Proceed to reset CGomez@ambyth.com password to rule out unauthorized access.	Kevin Hsueh	03/12/2026 09:00 am	03/12/2026 09:30 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
03/12/2026 09:47 am	Created workorder.	Kevin H.
03/12/2026 09:47 am	Assigned: Kevin Hsueh	Kevin H.
03/12/2026 09:47 am	Updated status to Scheduled	Kevin H.
03/12/2026 09:54 am	Check-in 03/12/2026 09:00 am	Kevin H.
03/12/2026 09:59 am	Updated status to Service Completed	Kevin H.
03/12/2026 09:59 am	Work Order Tasks Added	Kevin H.
03/12/2026 09:59 am	Check-out 03/12/2026 09:30 am	Kevin H.
03/12/2026 10:06 am	Service Completed	Kevin H.
03/12/2026 10:06 am	Updated status to Pending Approval	Kevin H.
03/12/2026 10:06 am	No Signature: Remote Support	Kevin H.
03/16/2026 07:13 am	Approved.	Chu H.
03/16/2026 07:13 am	Updated status to Submitted for Invoicing	Chu H.
03/18/2026 05:11 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42532

Work Orders