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Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Scheduled Date/Time:
09/24/2021, 08:30 am
Service Type:
Inhouse
Charge Type:
Service Contract
Charge Code:
AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)
Rates:
Additional Hour (SERVICE CONTRACT) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
030112
Work Requested
Troubleshoot Dell Optiplex 3020
Work Requested by: Jacob Tareyama
Enter Work Completed Tasks
Work Completed :
Run hardware diagnostic test on Dell Optiplex and confirmed all hardware test passed. Noted that system does not boot up properly as it does not detect the drives. Upon further troubleshooting, confirmed that the original CMOS battery was not holding a charge. Install new CMOS battery and update BIOS settings and internal clock. Reboot workstation several times with no issues.
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