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Invoiced
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
04/27/2022, 02:00 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)
Rates:
Additional Hour (SERVICE CONTRACT) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
030577
Work Requested
Troubleshoot Subic WiFi Issues. Troubleshoot Conrad Divis MS Office License.
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Gail reported some Subic staff unable to connect to internet. Connection via Wifi. perform remote support with Josef in Subic. Investigate and found that there are 2 WiFi SSIDs with the same name: SubicWLAN. Change WiFi SSID on SonicWALL to: AmbythSubicWLAN. Josef test connected to AmbythSubicWLAN successfully. SubicWLAN SSID still present. Advised Ambyth that PLDT may have re-enabled their WiFi on their modem. Troubleshoot Conrad Divis' MS Office 365 subscription. Subscription expired. sent via email username and password to re-activate MS Office 365 subscription.
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