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Invoiced
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Jay Garrido
Scheduled Date/Time:
09/28/2022, 08:30 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Rates:
Additional Hour (SERVICE CONTRACT) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
030851
Work Requested
Set email forwarding for jgarrido@ambyth.com to abarcinas@ambyth.com. Troubleshoot sending of emails to tollgroup.com
Work Requested by: Jay Garrido
Enter Work Completed Tasks
Work Completed :
set jgarrido@ambyth.com emails to forward to abarcinas@ambyth.com. Forwarding to be removed on October 24 when Jay returns. Christi reported tollgroup.com advised they are not receiving ambyth.com emails. Check email server and ran a outbound email report for 9/26/2022 to 9/28/2022. Report shows 12 emails sent to tollgroup.com where successfully delivered. Issue is on tollgroup.com email server not allowing ambyth.com emails. Suggested to Christi to have tollgroup.com add ambyth.com to their email filter allowed list. Sent a separate email with a screenshot of the outbound email successful delivery report.
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