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Invoiced
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
09/30/2022, 09:30 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Rates:
Additional Hour (SERVICE CONTRACT) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
030859
Work Requested
Work with Ambyth Saipan to troubleshoot network
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Gail requested to work with Saipan office on their network as it was down. White Coconut moved Ambyth Saipan to a new office. Work with Benjie remotely to trace equipment and network lines. White Coconut installed a new EdgeMax device which was connected to Docomo internet. SonicWALL firewall and all other network equipment connect to EdgeMax. Worked with Benjie to remove all connections from EdgeMax and reconnect cables to SonicWALL firewall properly. confirmed site to site VPN between Guam and Saipan is up after correcting network cable connections. Confirmed all staff can access internet after correcting network cable connections.
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