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W39810
Closed
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
10/04/2022, 04:00 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Rates:
Ambyth - Service Contract (08/09/22 - 08/08/23) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Gail reported Bella is receiving undeliverable bounce back emails when sending to ambyth.com
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Remotely connect to Bella's laptop to troubleshoot. Perform test emails using auto complete in To and CC fields. Undeliverable message received. Delete auto complete entries and manually type bdimalibot@ambyth.com and acc@seafix.net and test send email successfully. Undeliverable message was a result of the auto complete in Bella's outlook
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