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Invoiced
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
02/15/2023, 01:45 pm
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Rates:
Additional Hour (SERVICE CONTRACT) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Christi Taijeron
Date Signed:
02/15/2023
Invoice Number:
031119
Work Requested
Troubleshoot Network Equipment at Logistics Office. Per Gail, Docomo advised network equipment is causing choppy calls on their Hosted Phone System.
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Check all network equipment at Logistics and confirmed no issues seen or reported on logs. Run speed tesr and received speeds of 30Mbps download and 1Mbps upload. run speed test by directly connecting to Docomo modem and results were the same. Advised Docomo and Docomo advised they will check on their side. Work with Jay Garrido to reset email password as account may have been compromised. Run full Malwarebytes scan on Jays laptop and no infections found.
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