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Closed
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
07/10/2023, 04:00 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Rates:
Ambyth - Service Contract (08/09/22 - 08/08/23) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Troubleshoot CYMA Users stuck issue.
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Gail advised Ambyth had a power outage and 2 users are stuck in CYMA. Unable to release 2 stuck users from CYMA PSQL database. Proceeded to restart CYMA Server. Confirmed all users can log back in to CYMA after server restart.
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