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Invoiced
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
08/29/2023, 11:00 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Rates:
Ambyth - Service Contract (08/09/23 - 08/08/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
031537
Work Requested
Troubleshoot SonicWALL Site to Site VPN (Guam to Saipan).
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Troubleshoot Guam to Saipan Site to Site VPN with SonicWALL. SonicWALL support ran some tests and advised the logs show ISP is dropping VPN packets. SonicWALL suggested to reboot the SonicWALL firewall. Rebooted SonicWALL and confirmed VPN is up.
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