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W40594
Closed
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Scheduled Date/Time:
09/05/2023, 08:30 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Rates:
Ambyth - Service Contract (08/09/23 - 08/08/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Jacob reported Subic is unable to access Saipan CYMA. VPN Down (Same issue as last Monday).
Work Requested by: Jacob Tareyama
Enter Work Completed Tasks
Work Completed :
Check Saipan CYMA Server and noted unable to connect. Noticed other Saipan laptops/workstations also showing down and unable to connect. Advised Jacob that Internet may be down in Saipan. Login before noon today and noted VPN tunnel is up. Jacob advised Ambyth Saipan office had lost power and was just restored today. No issue with equipment or internet. Issue due to Ambyth Saipan office lost power.
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