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Invoiced
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Lou Garcia
Scheduled Date/Time:
09/22/2023, 09:37 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Rates:
Ambyth - Service Contract (08/09/23 - 08/08/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Christi Taijeron
Date Signed:
09/22/2023
Invoice Number:
031583
Work Requested
Troubleshoot Logistics Office Internet/Network issues
Work Requested by: Lou Garcia
Enter Work Completed Tasks
Work Completed :
Docomo Internet was reported to be down at Logistics and IT&E failover did not kick in. Arrived onsite and was advised Docomo internet came back up. Check IT&E internet and why failover did not kick in. IT&E provided a new modem. New modem settings were not configured on Sonicwall. Proceed to configuee new IT&E modem settings on Sonicwall. Test failover by disconnecting docomo internet and confirmed IT&E kicks in. Failover up now. Correct Xerox scan to folder settings for Gladys and Tanya
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