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W40668
Closed
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Irene Babac
Scheduled Date/Time:
10/02/2023, 08:30 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Rates:
Ambyth - Service Contract (08/09/23 - 08/08/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Irene reported she is unable to open an email with invoice from Ninth Design
Work Requested by: Irene Babac
Enter Work Completed Tasks
Work Completed :
Irene advised email from Ninth Design with invoice was being flagged as phishing. Connected remotely and noted the invoice from Ninth Design was being sent from "freshbooks.com" URL. Irene confirmed this is a legitimate link for Ninth Design. Advised Irene to click on "Accept risk and open" if the link is legitimate. Confirmed Ninth Design invoice opens.
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