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W40766
Closed
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
11/02/2023, 02:00 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Rates:
Ambyth - Service Contract (08/09/23 - 08/08/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Troubleshoot Gail and Joy Outlook clients not syncing.
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Gail and Joy's Outlook clients stopped syncing. Perform remote support to check. Gail's Exchange mailbox reached 250GB in size. Outlook max is only 50GB. Create a local pst Archive folder for Gail to start archiving. Set Gail's outlook to not use Cached Mode. Joy's mailbox reached 130GB. Outlook max is only 50GB. Create a local pst Archive folder for Joy to start archiving.
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