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W40822
Invoiced
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
11/28/2023, 10:00 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Rates:
Ambyth - Service Contract (08/09/23 - 08/08/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
031717
Work Requested
Troubleshoot various issues
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Troubleshoot Josef's outlook. Outlook not syncing. Josef's mailbox reached 150GB in size. Advised Josef he needs to archive emails. Josef unable to open archive pst. pst is corrupt, proceeded to run scanpst to repair archive pst. advise Josef the repair will take some time to complete. Josef to monitor and test open the archive pst once repair is complete. Resolve issue with Joy's RDC to Saipan. Update SonicWALL port forwarding for Vanessa's remote access. Vanessa to test remote access on her laptop when she is off site.
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