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W40873
Closed
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Scheduled Date/Time:
12/20/2023, 01:30 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Rates:
Ambyth - Service Contract (08/09/23 - 08/08/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Mr. Miller unable to access his emails.
Work Requested by: Jacob Tareyama
Enter Work Completed Tasks
Work Completed :
Mr. Miller advised his phone is prompting for his Exchange Email password. Password entered did not take. Test credentials on webmail and confirmed credentials are not correct. Worked with Mr. Miller to reset his Exchange Email password to a password he provided. Test access email with Mr. Miller after password reset successful.
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