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Invoiced
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Lou Garcia
Scheduled Date/Time:
01/22/2024, 09:00 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Rates:
Ambyth - Service Contract (08/09/23 - 08/08/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
3
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Lou Garcia
Date Signed:
01/22/2024
Invoice Number:
031818
Work Requested
Troubleshoot Ambyth Port Office Network. Setup new employee profile on workstation at Ambyth HQ.
Work Requested by: Lou Garcia
Enter Work Completed Tasks
Work Completed :
Piti Office: Troubleshoot workstation with no internet connection. Checked Network Settings, detected no connection. Cable connecting workstation to switch was unplugged. Plugged cable back in. Mapped OPS drive on Ambyth's new server. Had Kaela verify that proper data is there. Printed test page to verify the computer can print. Ambyth HQ: Set up new user profile for Janet Lukangaw and Peter Pocaigue. Set up Microsoft Office and emails. Installed printer drivers. Troubleshoot Mr. Miller's emails not syncing. Password on file does not work. Advised Mr. Miller that password will be reset. Mr. Miller gave password he wanted to reset to. Reset password to Mr. Miller's wanted password. Password was able to work and emails started to sync. Updated email password on Mr. Miller's iPhone. Verified that the emails are synced.
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