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W41252
Closed
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Christi Taijeron
Scheduled Date/Time:
06/03/2024, 02:00 pm
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Rates:
Ambyth - Service Contract (08/09/23 - 08/08/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Jacob Tareyama
Date Signed:
06/03/2024
Work Requested
Setup new Docomo Fiber Internet Circuit on SonicWALL at Ambyth Logistics Office
Work Requested by: Christi Taijeron
Enter Work Completed Tasks
Work Completed :
Setup new Docomo Fiber connection (WAN IP: 202.128.84.214) at Ambyth Logistics. Recreate SonicWALL PTP VPN to HQ SonicWALL. Internet is 100mbps download and upload and PTP VPN is up. Troubleshoot Glady's email. User reported emails not going to inbox. Delete rules that were created and emails flow properly. Troubleshoot Joy's workstation print to PDF. error message shows incompatible font causing failed print to PDF. modify Adobe PDF printer to not only use system fonts. Test print to PDF successfully.
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