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W41580
Closed
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Leiana Topasna
Scheduled Date/Time:
11/18/2024, 02:00 pm
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Rates:
Ambyth - Service Contract (08/26/24 - 08/25/25) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Eric James
Date Signed:
11/18/2024
Work Requested
Troubleshoot Leiana's Macbook printing issues
Work Requested by: Leiana Topasna
Enter Work Completed Tasks
Work Completed :
Setup Xerox printer on Leiana Macbook. Xerox Accounting Code setting error. Contact Xerox support and was advised their tech will need to perform the setup on Mac. Troubleshoot warehouse network. No DHCP after power glitch. Reboot all network equipment and services were restored. DSI to quote new UPS and Wireless Router.
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