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W41600
Closed
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Lou Garcia
Scheduled Date/Time:
12/03/2024, 09:00 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Rates:
Ambyth - Service Contract (08/26/24 - 08/25/25) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Joy Cabingas
Date Signed:
12/03/2024
Work Requested
Troubleshoot Various Issues
Work Requested by: Lou Garcia
Enter Work Completed Tasks
Work Completed :
Troubleshoot ID Card printer. Incorrect ribbon error preset. Remove ribbon and confirmed ribbon part number is correct. Clean ID Badge printer and update driver and firmware. Reboot printer but error message still present. Ambyth to contact their vendor were they purchased the ribbon. Setup Dup security on Joy's new iPhone. Install new IT&E BEC modem. Provided old BEC Modem to Jacob. Troubleshoot Vanessas laptop. Laptop has several windowd explorer errors. Windows file system corrupted. Brought back to DSI to troubleshoot
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