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W41809
Invoiced
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Leiana Topasna
Scheduled Date/Time:
03/24/2025, 10:30 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Rates:
Ambyth - Service Contract (08/26/24 - 08/25/25) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
0.5
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
032649
Work Requested
Troubleshoot Outlook on Leiana's Macbook Pro
Work Requested by: Leiana Topasna
Enter Work Completed Tasks
Work Completed :
Leiana reported her Outlook on her Macbook Pro still not syncing since Friday when Hosted Exchange outage was experienced. Leiana advised Outlook was closed and reopened several times. Check Macbook and noted that Outlook was not fully closed and reopened. Clicking on the "X" on Macbook does not fully close the program. Show Leiana how to right click and quit to fully close the program. Reopen Outlook and confirmed Exchange shows connected and emails are syncing.
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