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Invoiced
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
09/24/2025, 03:00 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Rates:
Ambyth - Service Contract (08/26/25 - 08/25/26) [
TOTAL
MONTHLY
HOURS:
8]
Remaining Hours:
8
Est. Service Time (hrs):
0.5
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
033071
Work Requested
Per Gail, Docomo Saipan requested to reboot Saipan Firewall
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Per Gail, Docomo Saipan requested to reboot Saipan SonicWALL firewall in regards to the site-to-site VPN connection issue. Proceed to reboot Ambyth Saipan SonicWALL TZ370. Confirmed reboot completed and internet is back up. Noted site-to-site VPN still down. Check logs and noted timeout errors. Advised Gail of the situation. Requested Gail to ask Docomo Saipan if they are blocking IKE (UDP 500, 4500) or IPSec Protocol 50 and 51
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