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Invoiced
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
09/24/2025, 03:30 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Rates:
Ambyth - Service Contract (08/26/25 - 08/25/26) [
TOTAL
MONTHLY
HOURS:
8]
Remaining Hours:
4
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
033081
Work Requested
check sonicwall vpn. docomo saipan advised no blocking in place
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
gail reported docomo saipan advised no blocking on their service. work with SonicWALL support again. delete existing Guam to Saipan vpn tunnel and recreate using all protocols and authentication. All attempts to recreate vpn tunnel still results in tunnel not being established. Run packet captures and check logs. Per Sonicwall, issue still points to the ISP service. Advised Gail and Gail will escalate and request docomo to check and reconfirm
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