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W42293
Closed
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Eric James
Scheduled Date/Time:
10/27/2025, 10:44 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Rates:
Ambyth - Service Contract (08/26/25 - 08/25/26) [
TOTAL
MONTHLY
HOURS:
8]
Remaining Hours:
4
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Eric James
Date Signed:
10/27/2025
Work Requested
Troubleshoot Warehouse IP Camera issues
Work Requested by: Eric James
Enter Work Completed Tasks
Work Completed :
Eric reported IP Camera NVR has no network connection and IP Camera NVR Vendor advised issue is due to Trednet Router and Switch. Test connect to router, no issues, internet accessible. Test connect to switch, no issues, internet accessible. Showed Eric internet is accessible when known good laptop is connected to both router and switch. Confirmed Erics workstation and IP Phone can access the internet and that they are connected to the same switch the NVR is on. Eric to contact IP Camera vendor to check further.
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