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W42422
Closed
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
01/23/2026, 03:00 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Rates:
Ambyth - Service Contract (08/26/25 - 08/25/26) [
TOTAL
MONTHLY
HOURS:
8]
Remaining Hours:
4
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
"Gail" folder missing in Scan Directory. Troubleshoot Malou Palma Guam CYMA Access
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Gail advised "Gail" folder not showing in Scan Directory. Check each folder in scan directory and located "Gail" folder moved to "Fanny" folder. Move "Gail" folder back to Scan directory. Check Malou Palma Guam CYMA access. CYMA access via RDP times out and does not load. Setup RDP link to access Guam CYMA and test with Malou successfully with no delays.
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