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W42463
Closed
Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
02/09/2026, 01:30 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Rates:
Ambyth - Service Contract (08/26/25 - 08/25/26) [
TOTAL
MONTHLY
HOURS:
8]
Remaining Hours:
4
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Gail - Check/Troubleshoot Subic connection to CYMA Rikka - Create new email distribution group with members she provided.
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Check Subic connection and noted VPN Tunnel is up between Subic and Guam. Noted that CYMA Guam, CYMA Saipan, and Docomo IP Phone not accessible. worked with Subic to reboot their sonicwall but issue persists. Test access to server share drives ok, although extremely slow. Advised Subic office to contact PLDT and see if any issues on their internet. Create AMBGUM@ambyth.com email distribution group with members provided by Rikka.
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