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Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Gail Manuel (
671-649-8200
)
Scheduled Date/Time:
05/15/2026, 09:30 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Rates:
Ambyth - Service Contract (08/26/25 - 08/25/26) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
033470
Work Requested
Work with CYMA to troubleshoot concurrent license usage issues
Work Requested by: Gail Manuel
Enter Work Completed Tasks
Work Completed :
Worked with Pete from CYMA to troubleshoot concurrent license usage issues. CYMA Zen 15 PSQL license manager appears to be holding sessions even when users log out of CYMA, hitting the concurrent maximum of 10 users. Check settings and noted no settings that are of concern. Pete to investigate further and advise any findings. CYMA to provide license upgrade options to Ambyth.
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